Baramulla, Dec 28: The District Consumer Disputes Redressal Commission (DCDRC) Baramulla/ Bandipora today imposed a penalty of Rs 30,000 on the Power Development Department (PDD) Baramulla for an administrative oversight regarding an inflated electricity bill of a consumer.
A complaint was filed by a consumer at the court who had been charged a huge amount for their electricity bill due to an administrative oversight whereby the department had generated two consumer IDs for a single connection, resulting in the inflated billing. Despite the complainant’s prior attempts to rectify the error through official channels, the authorities failed to provide a resolution.